Learn exactly how your personal data is collected, where it's used, and how it's kept secure — all explained clearly and transparently.
9anine (https://9anine.app) is an online gaming and betting platform based in Bangladesh. This Privacy Policy ("Policy") explains how we handle your personal information when you use our website, mobile app, and related services.
By creating an account on 9anine or using our services, you agree to this Privacy Policy. We believe every user should have a clear understanding of their data — which is why we've written this policy in plain, straightforward language, free of legal jargon.
This Privacy Policy is part of our Terms & Conditions to be read alongside this document. Both together govern our relationship with you.
This policy applies to everyone who visits our website, registered members, players, and anyone who interacts with 9anine in any capacity.
We only collect the information needed to deliver our services properly and keep your account secure. 9anine does not believe in gathering data unnecessarily.
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full name | At Registration | Identity verification & KYC |
| Mobile number | Registration & Verification | OTP Verification & Communication |
| Date of birth | At Registration | Age verification (18+) |
| Payment information | On Deposits/Withdrawals | Transaction processing |
| National ID card | During KYC Verification | Identity confirmation |
Some information is collected automatically while you use our platform:
We never store your password in plain text. It is hashed using bcrypt encryption to the highest standard.
9anine uses collected data only for specific, legitimate purposes. We never sell your information to advertising companies or use it for anything irrelevant.
We only send you promotional SMS or emails if you gave us permission to do so at sign-up. You can unsubscribe at any time.
9anine does not sell your personal data to third parties. However, limited information may be shared with select trusted partners solely to deliver our services.
Your information is never shared with any ad networks, data brokers, or unrelated third parties. Our position on this is unequivocal.
All third parties we work with are contractually bound to uphold our privacy standards. They may only use data for its specified purpose and are required to delete it once their work is complete.
Cookies are small text files stored in your browser. 9anine uses cookies to improve your experience and keep the platform running properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted at end of session |
| Functional cookies | Language preferences and display settings | 1 Year |
| Analytics Cookies | Page visits, usage patterns | 3 months |
| Performance Cookies | Monitoring page load speed | 6 Months |
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features on the platform to not function properly.
9anine does not use third-party advertising cookies and does not support cross-site tracking.
9anine follows industry-leading standards to keep your data secure. Our security team monitors systems around the clock to prevent any unauthorized access.
In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
Please keep in mind that no method of transmission over the internet is 100% secure. While we provide the highest level of protection, you should also keep your password and login credentials safe — never share them with anyone.
9anine believes users should have full control over their own data. To that end, we uphold the following rights:
You can request to see what information we hold about you at any time. Go to your account settings or send us an email to submit a request.
You can correct any inaccurate or outdated information — directly through your account profile or by contacting support.
After closing your account, you may request that your data be deleted. However, certain information may be retained for a specified period as required by law.
You have the right to export your data in a structured format. It will be provided within 30 days of your request.
Under certain circumstances, you can request that we limit the processing of your data. Please contact our support team to do so.
You may object to marketing communications or any other optional processing at any time. We will act on your request immediately.
We don't hold your data any longer than necessary. That said, certain information is required by law to be retained for a defined period.
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal obligation |
| Financial Transactions | 7 years | Financial Regulations |
| KYC Documents | 5 Years | AML Compliance |
| Gaming Logs | 3 Years | Dispute resolution |
| Support Conversations | 2 Years | Service Improvement |
| Marketing Preferences | Until consent is withdrawn | User controls |
Once the defined retention period ends, data is securely and permanently deleted or fully anonymized.
9anine is an adults-only platform. Registration and use by anyone under 18 is strictly prohibited.
We do not knowingly collect information from minors. Age verification is mandatory at registration. If we discover that a minor has created an account, it will be immediately closed and all associated data will be deleted.
If you become aware that a child or minor is using 9anine, please contact us immediately: support@9anine.app
For any questions, complaints, or requests to exercise your rights under this privacy policy, please contact us:
9anine may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email. Continued use of the platform after any update constitutes acceptance of the revised policy.
The date of the latest update is always shown at the top of this page. Make it a habit to check back regularly.
9anine upholds the highest technical and ethical standards to ensure a safe gaming experience.
Every transaction and piece of personal data you share is protected by bank-grade 256-bit SSL encryption. No hacker or third party can access your data.
9anine never sells your data to advertisers or data brokers. Your privacy matters more to us than any business profit.
Identity verification is carried out solely to meet regulatory requirements. Your KYC information is stored with the highest level of security and is never used for any other purpose.
From your account settings, you can view, correct, or request deletion of your data at any time. You're always in full control.
Our support team responds to all privacy-related queries within 48 hours. Live chat support is available 24/7.
9anine undergoes regular third-party security audits. Our data protection practices are verified against international standards.
Enjoy the best gaming experience at 9anine with your privacy fully protected.
Join today and experience the difference for yourself.